Introduction
Chander Hills Pet & Dog Services (hereinafter referred to as 'the Company') provides pet care services in the United Kingdom. Use of our website and services is subject to the following terms and conditions. By accessing our website at chanderhillswd.co.uk, you agree to these terms of service, which stipulate the lawful use of our services in accordance with UK legislation.
Services Offered
The Company offers a range of pet care services, including but not limited to pet sitting, dog walking, and grooming. These services are provided within the constraints of availability and may require advance booking. Our services are performed by qualified professionals with a focus on animal welfare.
Payment Terms
All services provided by the Company are subject to applicable fees, which are detailed on our website or provided upon request. Payment for services must be made in full prior to the initiation of any service. We accept various forms of payment, including credit cards and bank transfers. Failure to settle payments within the set timeframe may result in the discontinuation of services.
Cancellation Policy
Clients wishing to cancel a booked service are required to provide at least 24 hours' notice. Cancellations with less than 24 hours' notice may incur a cancellation fee. Refunds, where applicable, and solely at the discretion of the Company, will be processed within a reasonable timeframe. Should the Company cancel a service, clients shall be entitled to a full refund.
User Obligations
Users of our services must ensure the provision of accurate and up-to-date contact and pet information. Furthermore, users are obligated to ensure the safety and cooperation of their pets during service times, inclusive of providing all necessary care instructions and emergency contacts. Failure to comply with user obligations may result in the suspension or termination of services.
Liability
The Company shall not be held liable for any indirect, consequential, or unforeseen damages that may arise from the use of our services or inability to access our services. Our liability is limited to the cost of the service provided. We strive to provide a safe and trustworthy environment, though clients recognize that there are inherent risks associated with pet care services.
Confidentiality
Any personal data provided to the Company shall be handled in accordance with applicable data protection laws in the UK. The Company commits to maintaining the confidentiality of all client information. However, it is essential to note that any information shared voluntarily in public forums associated with our website may be accessible by other users.
Contact Information
For inquiries related to these Terms of Service or our services, please contact us at [email protected], or via postal correspondence to Jenna Silverwood, 1 Park Place, Burke Avenue, Castlepark, Malahide, Co. Dublin, Ireland.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of this website or services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.