Jenna Silverwood 10 Nov 0

Data Collection and Usage

Chander Hills Pet & Dog Services is committed to safeguarding the privacy of our clients and website visitors. We collect personal information such as your name, address, email address, and any other data directly provided to us during the service request process. This information is used exclusively to manage our services efficiently, including processing bookings, responding to inquiries, and providing updates about our services. All data collected is stored securely and processed in accordance with the United Kingdom's data protection laws. We ensure that our procedures comply with GDPR standards to protect personal data against unauthorized access or misuse.

We may also collect non-personal identification information about visitors whenever they interact with our website. This can include the browser name, type of computer, and technical information about a user's means of connection to our site, such as the operating system and the Internet service providers utilized. This data is used pseudonymously and is not linked to any personal identifiers, allowing us to analyze trends, administer the site, and track user movement for improved user experience.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Please note that if users disable cookies, some features of the site may not function properly.

Information Sharing and Disclosure

Chander Hills Pet & Dog Services does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. This is done in compliance with all relevant legal obligations and without compromising your privacy or exposing personal data.

We may share information with third parties for the purpose of providing our services, but this sharing is limited to the necessary extent required to deliver the service. Such third parties are obligated to protect your information and only use it for the intended purpose. Furthermore, we may disclose your personal information if required by law, in connection with any ongoing or prospective legal proceedings, or to establish, exercise, or defend our legal rights.

Data Security

We adopt appropriate data collection, storage, and processing practices, along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. We secure our site through SSL or other encryption mechanisms, ensuring that your data is transmitted securely. Only authorized personnel have access to your information, and all employees undergo training to ensure their understanding of data protection protocols.

Access and Correction of Information

You have the right to request access to the personal information we hold about you. If you wish to access, correct, or request deletion of any personal data, you are encouraged to contact us via our email, [email protected]. We respond promptly to all requests and are committed to ensuring that your rights are upheld in line with data protection regulations.