Introduction
This Privacy Policy explains how Chander Hills Pet & Dog Services collects, uses, and protects your information when you visit our website, chanderhillswd.co.uk. We are committed to respecting your privacy and ensuring transparency about how your data is handled. This policy applies to all visitors to our site, regardless of location.
Information We Collect
Our website does not require registration or collect personal information such as names, email addresses, or phone numbers. However, certain technical data is automatically gathered when you visit:
- IP address and general location (country/region)
- Browser type and operating system
- Pages visited and time spent on site
- Referring website or search terms used
- Standard server log files
How We Use Information
The data collected is used solely for the following purposes:
- To understand how visitors interact with our website
- To improve user experience and site performance
- To monitor and prevent technical issues or security threats
- To compile anonymous statistical reports
We do not use this information to identify individuals, nor do we sell, rent, or share personal data with third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies — small text files stored on your device — to enhance your browsing experience. These include:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Used by Google Analytics to track site usage anonymously
- Preference cookies: Remember your settings (e.g., language)
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
Third-Party Services
We use trusted third-party services to support our website:
- Google Analytics: To analyse website traffic and user behaviour. Google’s privacy policy applies to this service.
- Cloudflare: To improve site security and performance.
- Advertising networks: We may use non-personalised ads via Google AdSense, which display based on content, not individual profiles.
These services may collect data in accordance with their own privacy policies. We do not control their practices and encourage you to review their policies.
Data Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- The right to be informed about how your data is used
- The right to access any personal data we hold about you (if applicable)
- The right to request deletion of your data
- The right to object to processing
- The right to withdraw consent where applicable
Since we do not collect personal data beyond what is automatically logged, most of these rights do not apply. However, if you believe we hold any personal data about you, please contact us to request confirmation or deletion.
Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Jenna Silverwood
1 Park Place, Burke Avenue, Castlepark, Malahide, Co. Dublin, Ireland
[email protected]
Last Updated: 5 April 2024